Shipping Policy

Processing Time
Orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Locations
We offer shipping within the United Kingdom and internationally. Shipping availability and fees may vary by destination.

Shipping Methods & Delivery Times
Standard UK Delivery: 2–4 business days
Express UK Delivery: 1–2 business days
International Standard Delivery: 5–10 business days (varies by country)
Delivery times are estimates and may be affected by factors outside our control, such as courier delays or customs processing.

Shipping Fees
Shipping costs are calculated at checkout based on your location and selected delivery method.

Order Tracking
Once your order has been dispatched, you will receive a confirmation email with a tracking number (if applicable).

Wrong Address or Failed Delivery
Please ensure your shipping address is correct at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses. If a package is returned to us due to failed delivery, the customer is responsible for additional shipping costs.

Customs & Import Duties (International Orders)
International customers are responsible for any customs fees, taxes, or import duties. These charges vary by country and are not included in the product or shipping price.

Lost or Damaged Packages
If your order arrives damaged or does not arrive within the expected timeframe, please contact us within 7 days so we can assist you.